Answer: EzBall™ is an interactive pet toy, which could be interacted with pets for up to 8 hours, with intermittent rest. As such, Motion Ball is suitable for those who love their pets but do not have enough time around with their pets. You may leave your pet to have fun with Motion Ball when you are not around for a whole day.
Answer: The material that we used on the inner layer of our outer shell is PC, therefore, the hardness is relatively high. For the outer layer, we use TPU, therefore, relatively soft but also has a protective effect on pets. We have tested Motion Ball on more than 100 dogs and cats to test all aspects of biting, gnawing, and scratching. Eventually, EzBall™ has passed the tests (for heavy chewers, bite marks may occur).
Answer: EzBall™ is waterproof and can be cleaned directly under-tightening conditions. While, we need to make it clear that, the core of EzBall™ is not waterproof. It can NOT be cleaned. Normally it will not be dirty under closed space. But if it is dirty, you may wipe it directly with simply a paper towel.
Answer: We tested EzBall™ with IPX67 standard and it worked well. Under the condition of tightening Motion Ball, it can be soaked in water directly or even run directly in water. You may play with your puppy in water as well.
Answer: No problem! Here's what we recommend: 1) Place the EzBall™ on the ground so your pet can walk up to it and give it a sniff anytime. 2) Allow your pet to get used to EzBall™. Some pets love it right away, while others may take a couple of days to get familiar with EzBall™. 3) Give your pet lots of love and encouragement. Repeat until your pet is comfortable.
SHIPPING & DELIVERY
please allow 3-9days for your order to be delivered to your address (This applies to all United States and United Kingdom and Australia and Canada orders).
All other countries worldwide typically take 5-12 days.